Shipping policy

 

Shipping Policy

 


Thank you for shopping with us! We are committed to delivering your order as quickly and smoothly as possible. Please review our shipping details below.


 

Order Processing Time

 


All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).


Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


Please note: Processing time is separate from shipping time.

 


 

 

Shipping Times by Location

 


Estimated delivery times after shipment:

 

  • United States: 2–5 business days

  • Canada: 5–10 business days

  • Australia: 10–30 business days

  • Singapore: 10–30 business days

  • New Zealand: 10–30 business days

 


Shipping times are estimates and may vary due to customs processing, carrier delays, weather conditions, or high-demand periods.

 


 

 

Total Estimated Delivery Time

 


Total delivery time = Processing Time (1–3 business days) + Shipping Time


For example:

 

  • USA orders may arrive in approximately 3–8 business days

  • Canada orders may arrive in approximately 6–13 business days

  • Australia, Singapore & New Zealand orders may arrive in approximately 11–33 business days

 

 


 

 

Tracking Information

 


Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

 


 

 

Customs & Duties

 


International orders may be subject to customs fees, duties, or taxes determined by your country. These charges are the responsibility of the customer.

 


 

 

Delays

 


While we strive to meet all delivery estimates, we are not responsible for delays caused by:

 

  • Customs processing

  • Carrier issues

  • Incorrect shipping information provided at checkout

  • Natural events or holidays

 

 


 

If you have any questions about your order, please contact our support team and we will be happy to assist you.


Thank you for choosing our store! 💛